Candlelight Coaching LLC
Updated – 27 April 2024
In the spirit of good practice, when the Client (hereby You) are purchasing coaching services from Candlelight Coaching LLC, Candlelight Coaching LLC asks You to confirm that You have read and agreed to each section below and that You wish to proceed.
By purchasing products from Candlelight Coaching LLC or using any print or web-based content of Candlelight Coaching LLC, You are in agreement with and subject to the following Disclosures and Terms of Service and Use now and in the future.
COACHING DISCLAIMER AND COACHING TERMS AND CONDITIONS
All coaching and training services and communication, email or otherwise, delivered by Candlelight Coaching LLC are meant to help You identify the areas in Your life and in Your thinking that may be preventing You from experiencing greater well-being. Coaching is not a substitute for professional mental health care or medical care.
The term “coaching,” as used here includes, but is not limited to, business coaching, mindset coaching, financial coaching, life coaching, personal coaching, and relational coaching for clients.
COACHING DISCLAIMER
For legal purposes, You understand that coaching is currently an unregulated industry and that Candlelight Coaching LLC is not professionally licensed by any United States body even though the sessions may take place in the United States.
Candlelight Coaching LLC is committed to providing You with a coaching process that contributes to the achievement of important business and personal outcomes however, the coaching process and outputs are to be used as but one input into the decisions and actions taken by You. The final decision and responsibility to act on and achieve the desired results is on You.
Candlelight Coaching LLC makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall Candlelight Coaching LLC be liable to You for any indirect, consequential or special damages.
You understand that to the extent our work together involves inter and intrapersonal work, or business guidance, Candlelight Coaching LLC is not promising outcomes, including but not limited to, increased well-being, and or business success.
You understand that Candlelight Coaching LLC will protect Your information as confidential unless You state otherwise in writing. If You report child abuse, elder abuse, or neglect or threaten to harm myself or someone else, You understand that necessary actions will be taken and Your confidentiality agreement will be limited in this capacity. Furthermore, if Candlelight Coaching LLC is ordered by a court to provide information or to testify, Candlelight Coaching LLC will do so to the extent the law requires.
You understand that group coaching calls are recorded and available for members of the Candlelight Coaching LLC online communities to view now and in the future, and that by participating in group coaching You are agreeing to be recorded and have Your session available for viewing within Candlelight Coaching LLC online communities. You understand that You will not have any right to demand removal or editing of Your coaching on a group coaching session, and that You are solely responsible for Your own representation and disclosure on group coaching calls.
You understand that the use of technology is not always secure and You accept the risks of confidentiality in the use of email, text, phone, Zoom, and other technology.
You hereby release, waive, acquit and forever discharge Candlelight Coaching LLC, any agents, successors, assigns, personal representatives, executors, heirs, and employees from every claim, suit action, substantial right, demand, or right to compensation for damages You may claim to have or that You may have arising out of, or in connection with, acts or omissions by myself or by Candlelight Coaching LLC as a result of the advice given by Candlelight Coaching LLC or otherwise resulting from the coaching relationship contemplated by this agreement.
You further declare and represent that no promise, inducement, or agreement not expressed in this agreement has been made to You to sign this agreement. This agreement shall bind You, Your heirs, executors, personal representatives, successors, assigns, and agents.
COACHING TERMS AND CONDITIONS
The number and frequency of coaching sessions will be agreed upon at the start of coaching between Candlelight Coaching LLC and You and confirmed by Candlelight Coaching LLC by email or written correspondence. Where no specific number is agreed, sessions will be provided on a session-by-session basis.
In return for the fees payable by You (or by a third party on Your behalf), Candlelight Coaching LLC agrees to provide the service as described in the Coaching Agreement for the package purchased at the time of purchase. You agree to pay fees for the service in accordance with the terms and conditions set out in the Coaching Agreement (in situations where a third party pays the fees, the third party counts as an agent acting on Your behalf).
The date that the Coaching Agreement is signed by You shall be deemed to be the start date for the service. If You are unhappy with any of the terms and conditions You can contact Gabby Ring at gabby@candlelightcoach.com to discuss any concerns and see if the concern(s) can be resolved.
The date and time of the first session and any subsequent session will be agreed between Candlelight Coaching LLC and You by scheduling software, phone, or email and confirmed by Candlelight Coaching LLC by email, or text.
Where You pay for a coaching package in advance You must have the coaching session(s) that You have paid for used within the required time as noted in the Coaching Agreement or Your fee is forfeited. There are no partial refunds for unused sessions in coaching packages.
If You need to reschedule a session, You agree to provide Candlelight Coaching LLC with a 24 hours’ notice or risk the session count as service rendered. Candlelight Coaching LLC will make an attempt in good faith to reschedule the missed session.
FORMAT OF SESSIONS
You agree that the method of engagement may vary by session depending on the circumstance. Sessions may be in-person, by ZOOM, or by telephone.
BETWEEN SESSIONS
Candlelight Coaching LLC may assign You tasks or exercises to complete between coaching sessions. There is no obligation on You to complete these items of ‘homework’, but not doing so may slow Your progress in gaining or achieving desired business or personal outcomes.
Candlelight Coaching LLC will be available to You to answer any questions by email between scheduled sessions. You can expect a response within 1-2 business days.
SESSION FEES
Fees are payable in advance of each coaching session unless otherwise agreed. Where payment has not been received by Candlelight Coaching LLC in advance of a coaching session Candlelight Coaching LLC is not obliged to provide the session.
EARLY TERMINATION
In exceptional circumstances, such as illness or unavailability due to bereavement or other circumstances, actual or potential conflict of interest, or other reasons, Candlelight Coaching LLC can decide to terminate the service to You early or refuse or be unable to provide further coaching sessions to You. In such a circumstance You will be given reasonable notice of termination by Candlelight Coaching LLC and will be refunded any advance payments made for coaching sessions not yet provided.
PAYMENT TERMS
Fees can be paid online by debit or credit card. By completing this purchase, You acknowledge and accept that Candlelight Coaching LLC uses various Third Party vendors and software to process payments, (i.e., PayPal, Stripe) and that Candlelight Coaching LLC does not retain credit card numbers and banking information.
CONFIDENTIALITY
Personal information or business information provided by You in coaching sessions will be treated as confidential. This information will not be disclosed to a third party without Your prior permission, save where required by law or where action might be necessary to prevent harm to You or someone else.
If You are participating in a recorded group coaching session, You will be notified in advance that the session will be recorded and available for replay on Candlelight Coaching LLC membership areas. Participants who participate in group coaching sessions do so in full knowledge that the session will be available for replay, and they are fully responsible for protecting their own privacy with regards to what they share in these sessions. Information disclosed during group coaching sessions will not be treated as confidential, by sharing and participating in a group coaching session You acknowledge this.
After the group session has been recorded and made available for replay, Candlelight Coaching LLC will not modify or take down the replay.
GOVERNING LAW
This contract is governed by U.S. Federal Law, Texas State Law, and Fort Bend County whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.
© 2024 Candlelight Coaching LLC - All rights reserved.
